At GREENBREW SDN. BHD., customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.
Returns
- Returns are accepted within 7 days from the date of delivery.
- Products must be unused, unopened, and in their original packaging.
- Perishable or opened items are not eligible for return due to hygiene and safety reasons.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection.
- If approved, your refund will be processed to your original payment method within 7 working days.
Return Process
To initiate a return, please contact us at green.brew@outlook.com with your order number and reason for return.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.